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VoIP Project manager in REDI
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REDI
Hello!
REDI is a company that works on at all stages of the process of attracting and monetizing users and helps businesses find their customers.
We we have been working for 11 years. During this time, we have accumulated considerable expertise in the field of marketing, expanded to the countries of Europe, Asia, Latin America and gathered more than 200 employees around the world.
Our mission as a company — gather top specialists in the field of digital marketing and provide them with tools for professional growth.
The project is expanding, and we are looking for new talents. We needVoIP Project manager, who will be responsible for conducting negotiations with providers, implementing new solutions and strategies to improve telephony performance.
Check out our tasks and benefits below. Perhaps you will soon make our project stronger.??
Your tasks > to ensure high call rates to customers due to optimization of interaction with providers of VoIP telephony services and optimization of settings of call algorithms, work center;
> search for new service providers (including providers with other communication channels, such as WhatsApp);
> to ensure quick response to force majeure situations (loss of call, deterioration of calls);
> analyze data in order to formulate hypotheses that will lead to improvement call due to changing the algorithms and settings of the work center (for example, the intensity of attempts to call the client, reduce or increase, choose a different schedule, frequency, etc.).
> excellent negotiation skills;
> effective oral and written communication skills with various types of aaudience;
> work experience in the field of telephony and understanding of the principles of its operation;< /span>
> ability to quickly adapt to changes and make informed decisions;< /p>
> ability to analyze data, identify problems and find optimal solutions for solving them.< span style="font-weight: 400; font-style: normal; text-decoration: none">
Will be a plus:
> experience in successful team management;
English language proficiency - from Intermediate.
Instead, we offer from ourselves:
> not just colleagues, but people who are never indifferent - we constantly generate new ideas, share experience and support each other;
> no rigid framework — our focus is on the result;
> flexible schedule: you can start at 9:00 or 11:00 and finish at 18:00 - 20:00 - whatever suits you;
< span style="font-weight: 400; font-style: normal; text-decoration: none"> > format - currently remote, but we have a modern office for work in Kyiv (upon request), which is equipped with a large office generator and fiber-optic Internet that works even when the lights are turned off;
> English language is always relevant in the labor market, so we conduct corporate classes for employees;
corporate psychologist;
> paid holidays, sick leave and additional material motivation on the occasion of family holidays and important events for you;
> birthday day off;
> compensation for external studies;
help in organizing the workplace;
master classes, team building and parties - we rest as hard as we work.
Our recruitment process is as follows:
write you a welcome letter with clarifications ? invite you to an interview with a recruiter ? hold a meeting with the hiring manager and CEO ? collect recommendations ? send a Job Offer
We will definitely review your CV and, if it is relevant, we will contact you within 5 working days.
We are not looking for the perfect, we are looking for
