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VoIP Administrator in REDI
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REDI
Hello!
REDI is a company that works on at all stages of the process of attracting and monetizing users and helps businesses find their own customers.
We have been working for 11 years. During this time, we have accumulated considerable expertise in the field of marketing, expanded to the countries of Europe, Asia, Latin America and gathered more than 200 employees around the world. Our mission as a company is to gather top specialists in the field of digital marketing and provide them with tools for professional growth.
The project is expanding, and we are looking for new talents. We needVoIP Administrator with knowledge of IP telephony, which will ensure uninterrupted operation of our call centers.
Check out the tasks and our benefits below. Perhaps you will soon make our project stronger.Your tasks:
communicate with internal customers and contractors;
configure, maintain and modernize corporate IP telephony;
monitor call processing indicators for prompt intervention in routes, change of provider, setting of outgoing dialing, etc.;
< /li>manage connected trunks of providers, understand errors during data exchange and eliminate complications;
find local providers for making outgoing calls around the world;
connect and configure integration with contractors to ensure initial activity through discrete communication channels (including via WhatsApp).
experience in a similar position; experience with Linux; experience with IP telephony and related technologies (Asterisk, FreePBX, VoipTime - will plus); knowledge of communication system technologies and standards, network communication protocols (TCP/IP, DNS, DHCP, VPN, SIP, etc.); ability to work with communication channel protection systems; experience with IVR, ACD, integration with CRM; experience with setting up automated and robotic outbound campaigns; effective communication skills, a high level of responsibility and the ability to promptly resolve force majeure; It will be a plus: secondary special or higher technical education (telecommunications, radio engineering, information technology). Instead, we offer from ourselves: no rigid framework, our focus is the result; not just colleagues, but people who are never indifferent - we constantly generate new ideas, share experience and support each other; full-time with variable work schedule: 08:00-17:00, 11:00-20:00, 14:00-23:00; format - currently remote; English language is always a relevant skill in the labor market, so we conduct corporate classes for employees; paid holidays, sick leave and additional material motivation on the occasion of family holidays and important events for you; birthday day off; compensation for external education; master classes, team building and parties - we rest as hard as we work; corporate psychologist. Our recruitment process is as follows: write you a welcome letter with clarifications? invite you to an interview with a recruiter? hold a meeting with the Hiring Manager? hold a meeting with the STO or Systems administrators Team lead? collect recommendations? send a Job Offer We will definitely review your CV and, if it is relevant, we will contact you within 5 working days. We are not looking for the perfect, we are looking for "ours" And maybe this is you. We will grow together with joy! MORE ABOUT US AND THE TEAM - SEARCH ON SOCIAL NETWORKS:
