VIP Account Manager in C-Partners

C-Partners is a Ukrainian CPA network that works with several digital products

We are building an effective partner ecosystem, working with various products and markets and actively scaling the team.
We invite ambitious and energetic people who are ready to develop together with us to cooperate.

The main tasks of the future support service manager:

• Maintaining and developing relationships with key customers;

• Incoming / outgoing calls, chats, e-mail communication;

• Building long-term retention within the contact center;

• Individual approach to each of the client;

• Prompt resolution of requests and non-standard situations.

We expect:

• Experience in VIP / Retention (experience in performance / affiliate / digital will be an advantage);

• Ability to work in multitasking mode;

• Orientation to result;

• Fluency in the Ukrainian language;

• High level of communication and empathy.

We offer:

• Competitive salary (rate + bonuses);

• Variable schedule (2/2, 3/2, 3/3 to 12 hours);

• Comfortable office in Kyiv;

• Friendly team and opportunity for career growth.

If you want to discover new opportunities for yourself, reach new heights and give unforgettable emotions to playerswaiting for you!