TRC Admin/Customer Care in Top Rated Club

Hello! 

We are Top Rated Club, a community for entrepreneurs and freelancers who sell their digital services worldwide We organize online and offline events for our community, share useful content and support participants in their development. 

Our pages: 
- https://www.instagram.com/toprated.club/
-https://www.topratedclub.online/

We are currently looking for a person TRC Admin/ Customer Care, which will take care of our club members with care and attention

WHAT IS NEEDED DO?

1. Work with payments of club members: notes of successful and unsuccessful payments, notes of reasons for unsuccessful payments, chat communication with members regarding their payments, transfer of all data to CRM

2. Granting and removing access to materials in Notion, sending all events in the calendar

3. Hugs with club members: help finding materials in the knowledge base, solving subscription issues

4. TG chat club: we answer participants' questions, monitor the chat for the absence of spam

5. Help with the organization/holding of product manager events - in

TERMS:

• Employment: part-time (partial) (~20-25 hours/week)
• Format: remote (remote, work from home)
• Payment: UAH 12,000/month (80-90 hours/month)
• There is an opportunity review of salary and career growth

In addition, you will receive:

• Access to the Knowledge Base of the club (where more than 100 records of broadcasts are collected, and more than 300 articles on various topics: from freelancing to scaling and building an agency)
• Access to the course on Upwork, Project Management
• Communication with experienced entrepreneurs, where there is an inspiring and supportive environment
• Opportunity to build a strong network and develop together with club members (attend online and offline club events)

If you feel this is about you, we'd love to meet you. Fill out the form below and we'll get in touch

https://docs.google.com/forms/d/1jDU2Bwj1r88oSkDJIiMX3_XzqYgtSS6w5qIUcFnWE2k/edit