Technical Support Specialist in Hitachi Energy

Share this job Full support of Sales Specialist for Protection and Control equipmentTechnical support and consultations to external customers and partners regarding Protection and Control equipment, during system design, commissioning and operation.Analysis of design documentation of protection and control systems and technical consulting during configuration and parametrization of digital protection and control IEDs for HV and MV substationsAnalysis of design documentation of substation automation systems and technical consulting during configuration and parametrization of the IEDsElaboration of technical solutions for protection systemsDevelopment of Relion 670/650 IEDs application configuration in PCM600Testing of Relion 670/650 IEDs with protection test sets Omicron / RZA-TesterCommunication with technical support centers of factories and coordination with them all technical application and operation issues especially the most difficult ones during projects implementationProvides recommendations to management to improve operations and customer service.Conducting of training coursesConsulting customers on products and technical solutionsProduct configuration and coordination of technical solution with the Customer - work with technical documentation, catalogs and online configurator.Work with customers complaints, warranty and post-warranty cases.Requirements have to be met:Higher technical education (University degree in Electrical engineering is required).Work experience at least 3 years in energy field as operational/maintenance specialist or in sales for Protection and Control equipment (Protection Department).Work experience with protection test equipment – Omicron / RZA-TesterKnowledge of primary and secondary equipment of electrical substations and stations.English on intermediate level or higher.Readiness for business trips within Ukraine and abroad.Good communication skills.Readiness to take on challenges, address customer requirements and solve problems.Availability of a category "B" driver's license and practical driving skills. Apply now Location Kyiv, Kyiv, Ukraine Job type Full time Experience Experienced Job function Engineering & Science Contract Regular Publication date 2024-08-01 Reference number R0055542 Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Інформаційні технології Галузі Виробництво приладів, електротехніки та електроніки і ІТ-послуги та ІТ Консалтинг