Technical support specialist in Agromat, PTK, TOV

AGROMAT is a national chain of retail and wholesale stores that specializes in tiles, sanitary ware and flooring, and is the undisputed leader in its segment on the Ukrainian market. Since our inception, we have been committed to innovation and improvement to provide our customers with high-quality products and service.

We pride ourselves on creating a friendly environment for all employees, including veterans, people with disabilities, and internally displaced persons. We are open to candidates without experience, believing that everyone deserves the opportunity to realize their potential.

AGROMAT is the winner of the HR-brand award in the Digital nominations HR and Innovations in HR.

If you share our values and are ready to contribute to the development of the Ukrainian market leader, then we invite you to join the position - Technical Support Specialist!

Functional Responsibilities:

• technical support for the company's users: help, consultations and solving technical issues (remotely and on-site);
• processing of requests from users in the ServiceDesk;
• diagnostics and repair of computer and office equipment;
• configuration and maintenance of office software and internal services of the company;
• support and configuration of computer equipment.

Requirements:

• knowledge of PC hardware, peripheral devices and office equipment;
• experience working with Microsoft software products (Windows, Office, etc.);
• ability to diagnose and identify hardware and software malfunctions;
• basic knowledge of computer networks;
• experience working with ticket systems (ServiceDesk).

We offer:

• official employment from the first working day;
• work schedule from 9:00 a.m. to 6:00 p.m. or from 10:00 a.m. to 7:00 p.m. (shifts on weekends - Saturday or Sunday);
• stable salary payment viewing;
• providing a comfortable workplace (corporate mobile phone, work phone and laptop);
• corporate discounts for medical care in one of the leading networks;
• paid day off on your birthday;
• opportunity to work out in your own gym;
• a convenient place for your car near the office;
• opportunities for personal and aboutfacial growth.

Interesting? Send your resume now.

And also join us at Facebook andInstagram