Technical support specialist in Ukrposhta

"Ukrposhta" is a national postal operator, a reliable and responsible employer.

Right now we are looking forTechnical Support Specialist (First Line)

Basic responsibilities:

• Reception of applications in the service software
• Reception of applications by phone< /li>
• Connecting workplaces to a local network
• Operative support of system, application software and enterprise equipment
• Maintenance, debugging of printers, thermal printers, system units, scanners and other equipment
• Installation of OS and application programs on a PC, configuration of peripheral devices, connection of a PC to a local network, installation of drivers, configuration of a user on a specific ARM
• Maintenance of servers and communication equipment (operating equipment support, rebooting servers and active network equipment, solving local network problems)
• Communicating with users, solving technical problems problems related to software and hardware of users' PCs, office equipment

The successful candidate meets the following requirements:

• Higher education
• Knowledge of network principles
• Knowledge of Microsoft Office package
• Experience with peripheral devices, ability to configure, connection
• Experience in SCS network layout
• User support experience - desirable
• Experience in support programs (OTRS or other ticket systems) - desirable
• Communication, ability to learn quickly, fluency in the state language, friendliness

We offer:

• Official employment in a large, developing company
• Stable salary
• Bonus for performance of planned indicators
• Training and professional development
• Career growth opportunities

Attach and submit your resume using the link below.

WITH UKPOST TOGETHER TO VICTORY!