Technical support operator, telemetry specialist (service support) in STV group

We are the STVgroup company — the exclusive distributor in Ukraine of the leading global company Jacobs Douwe Egberts JDE, which specializes exclusively in the production of coffee and tea, and occupies 10.6% of the global market.

TM Jacobs is the No. 1 coffee brand in Ukraine. We are very dynamically developing the JDE Professional direction and work with the best coffee equipment from the world's leading manufacturers, such as: WMF, Schaerer, Necta, Bianchi. Our goal: development of efficient and high-quality service.

We invite you to join our team of professionals for the position Telemetry specialist from AFH — away from home (coffee equipment).

With the concept of "Telemetry" can be found at the link https://www.jdeprofessional.com.ua/telemetry/

What will you do in the Company:

1. Communicate with users and partners;
2. Control and manage the visits of technicians;
3. Create reports on the operation of devices at the request of the manager;
4. Conduct inventory of devices on a monthly basis;
5. Work in the PLUM program:

• manage the library of recipes and machine settings according to approved recipes,
• enter address data,
• bind machines in the program file,
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• calibrate the machines together with the service engineer,
• check the connections of identifiers in the system: inventory and serial number of machines and number Telemetry,
• systematically update data in the PLUM database in case of machine rotation, recipe changes, machine class changes and other changes.

The company is ready to offer:

• Functional full training;
• Support during the adaptation period;
• Working with well-known and successful brands;
• Development of professional and personal qualities;
• Official employment;
• Office, hybrid or remote work format.

Our ideal candidate:

• Has developed organizational skills, is responsible, attentive and able to work in multitasking mode, able to make decisions independently;
• Has skills in 1C (preferably), MS Excel.< /li>

Working conditions:from 8:00 a.m. to 5:00 p.m., 5-day work week, Saturday, Sunday — weekend. Office location: Beresteyskyi Ave. (Peremohy ), 118 (city of Zhytomyrska/city of Svyatoshyn).

LET'S BELIEVE IN VICTORY AND DO IMPORTANT THINGS TOGETHER!

You can learn more about the STV group company HERE, careerpage HERE

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