Technical support specialist in Ukrposhta

Ukrposhta is a national postal operator, a reliable and responsible employer. 

Today, the "Ukrposhta" team are specialists who destroy stereotypes, work daily to increase the efficiency of logistics processes, improve the quality of service and convenience for the Client. A team that is always ready for new challenges and important missions! 

Right now we are looking for a Technical Support Specialist

Main Responsibilities:

• Reception of applications in the service software
• Reception of applications by phone
• Connection of workplaces to the local network
• Operational support of system, application software and equipment enterprises
• Maintenance, debugging of printers, thermal printers, system units, scanners and other equipment
• Installation of OS and application programs on a PC, configuration of peripheral devices, connection of a PC to a local network, installation of drivers, user settings on a specific ARM
• Maintenance of servers and communication equipment (operational support of equipment, rebooting of servers and active network equipment, solving problems of local networks)
• Communicating with users, solving technical problems related to the software and hardware of users' PCs, office equipment

The successful candidate meets the following requirements:

• Higher education
• Knowledge of network principles
• Knowledge of Microsoft Office package
• Experience with peripheral devices , the ability to adjust, connection
• Experience in laying the SCS network
• Experience in user support - desirable
• Experience in support programs (OTRS or other ticket systems) - desirable
• Communicability, ability to learn quickly, fluency in the national language, friendliness

We offer:

• Official employment in big growing company
• Stable salary
• Bonus for performance of planned indicators
• Training and professional development
• Career growth opportunities< /li>

 Attach and send your resume using the link below.

TOGETHER TO WIN WITH UKRPOSHTA!