Technical Specialist (CRM Zoho, IP Telephony) in JayJay

WE ARE EXPANDING THE TEAM! WE ARE LOOKING FOR AN EXPERIENCED TECHNICAL SPECIALIST (CRM Zoho & IP TELEPHONY)

We at JayJay are looking for a technical specialist with experience and deep understanding in the administration/integration of Zoho CRM and IP telephony , who will be able to:

• Maintain and optimize our tools to ensure maximum efficiency processes.
• Automate tasks and create new technical solutions for business.
• Be a technical mentor for the team, explaining complex things in simple terms language.

Who are we?

JayJay is the first Ukrainian startup in Indonesia, founded in 2021. We are creating an innovative platform for learning digital skills, from creative to marketing to programming.
Ranked in the TOP 20 AWS Startup Programs in 2022.
Included in HolonIQ - the most prestigious ranking of TOP 50 EdTech in the Southeast Asia in 2023.
 In 2024 we have: 20+ course programs, 50+ members team, 8,000+ alumni.

Why is this career opportunity for you?

• Technology is now completely changing the online learning industry , and you can be a co-creator of something new and innovative, be in the first wave.
• Implement, test all your ideas, extraordinary solutions and gain tremendous experience in other foreign countries markets.
• In a startup, every day brings new challenges and opportunities for personal and professional growth.

Mandatory experience:

• Configuration, administration and integration of Zoho CRM and IP telephony (eg Ringostat).
• Integration of other tools such as likeGoogle Workspace, WhatsApp API, Asana.
• Technical support of a remote team (PC, laptops).
• Skills in data analysis and construction of technical documentation > (instructions, recommendations, reports).

Will be an advantage:

• Using AI-solutions > to optimize processes (for example, chatbots/agents/assistants).
• Experience with sales or marketing process automation.
• Skills in analysis and data quality assurance through dashboards .
• Participation in the development of technical standards and procedures for the team.

What do we offer?

• Remote work format with flexible schedule.
• Career growth in a dynamically developing startup.
• Friendly team and support at every step.
• The opportunity to realize your ideas in an atmosphere of freedom and innovation.

This role is ideal for you if you:

• Have at least 2 years of experience in CRM administration or IT support.
• Ready to work in a fast-paced startup environment.
• Love to automate processes and create clear solutions.
• In your worldview, everything should work like the times.

 Send yourresume along with a short paragraph on why this role is your next career move.