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Team lead/Head of collection in PROCENT
16 stycznia
21 views
PROCENT
Without experience
Kyiv
Full-time work
Formation of the collection management strategy by subdivisionsFormation and implementation of reportingAutomation of collection work ( implementation of a chat bot, robotics, etc.)Portfolio analyticsFixations/developments to optimize the work of CRM, adapting CRM to current needsCommunication with contractors, search for new ones, etc.Portfolio segmentationDevelopment and implementation of a motivation systemDevelopment of new debt repayment methods Development of scripts, check lettersIntroduc
- Formation of the collection management strategy by subdivisions
- Formation and implementation of reporting
- Automation of collection work ( implementation of a chat bot, robotics, etc.)
- Portfolio analytics
- Fixations/developments to optimize the work of CRM, adapting CRM to current needs
- Communication with contractors, search for new ones, etc.
- Portfolio segmentation
- Development and implementation of a motivation system
- Development of new debt repayment methods
- Development of scripts, check letters
- Introduction of new debt recovery products
- Management of the process of interaction with collection companies
- Standardization work under the requirements of the NBU in the division
Without experience
Kyiv
Full-time work