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System Support Administrator (service - manager) in GIOC , KP / Golovniy Informaciyno-obchislyuvalniy Centr

Posted more than 30 days ago

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GIOC , KP / Golovniy Informaciyno-obchislyuvalniy Centr

GIOC , KP / Golovniy Informaciyno-obchislyuvalniy Centr

0
0 reviews
Without experience
Kyiv
Full-time work

Translated by Google

Communal enterprise "Main Information and Computing Center" (KP GIOC) services for the Kiev community. We create new digital services, implement and administer IT systems for city services online. Among our projects are the Kiev digital mobile application, an e-service portal, an e-ticket for public transportation, an online parking payment service, the search for evacuated machines, the payment of fines and many others. Style-Weight: 700 "> Our mission - To make life of Kyivans more easier and

Communal enterprise "Main Information and Computing Center" (KP GIOC) services for the Kiev community. We create new digital services, implement and administer IT systems for city services online. Among our projects are the Kiev digital mobile application, an e-service portal, an e-ticket for public transportation, an online parking payment service, the search for evacuated machines, the payment of fines and many others. Style-Weight: 700 "> Our mission - To make life of Kyivans more easier and more convenient . With the introduction of modern digital services, you want to directly influence the life of the community, you have ambitions to make Kiev the most convenient European city, you want to gain a unique experience in the development of products in the municipal sphere - join us. This is your chance to create a digital history of Kiev on your own. FONT-Weight: 400 ">

  • Processing of system users (within the 2nd Line of Support).  
  • Analysis of users and further routing the problem.    
  • Consultation of system users by request.    
  • Organization of access to the system by appeals.   
  • Support of document circulation by appeals.  
  • Communication with users. 
  • Provide professional communication with customers at all stages of support. 
  • Be able to properly and briefly explain to the client the solution of the task. 
  • make suggestions for improving support or workflow. 
  • A deep understanding of our software, its features, opportunities and restrictions. 
  • troubleshoot.  
  • T If you have:

    • higher education (IT, technical specialties, management of projects). Learning
    • The ability to work in a team.
    • strong communication skills, the ability to work in multitasking conditions. Additional advantage :

      • Knowledge or experience of working with Postman, Web-Concole, Jira
      • You have experience in working with state and municipal projects. FONT-Weight: 400 "> What do we offer:

        • Competitive Salary and Bonus System.
        • Unique experience in working with IT projects in the municipal industry.
        • The ability to directly influence the city's development. Normal; FONT-Weight: 400 "> If you're ready to join our team-send your resume!

    Translated by Google

    Without experience
    Kyiv
    Full-time work
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