Support service operator with knowledge of the Polish language in EvoPlay

EvoPlay is an international IT company, a leading developer of software products and complex solutions for the gaming industry. 

We currently have an open position for a Support Service Operator. This specialist works in the Customer Support Department of the company's contact center and is responsible for remote interactionwith users. 

• Interaction with users;
• Provision of qualified consulting assistance on the technical and financial part of products using various communication channels (chat, calls);
< li>Introducing users to the company's products, their characteristics, current promotions and offers;
• Interaction with by other company departments;
• Passing requests for technical and financial difficulties of users, receiving feedback for the purpose of further informing users;
• Information about detected problems or errors on supported resources.

Requirements:

• High level of spoken and written Polish;
• Ability to work with large amounts of information and willingness to learn;
< li> Sociability;
• Tall level of self-organization. 

Graph works:

Variable -  2/2. 2 working days (day shift 7:00 - 19:00), 2 weekends, 2 working days (night shift 19:00 - 7:00), 2 weekends. 

We offer:

• Monthly performance bonuses;
• L&D center with courses for employees and top managers, rotation program;
• Self-learning library, access to paid courses;< /span>
• Evoplay discount program;
• Group discussions and individual sessions with a psychologist.