10 views
Morozova L.V., FOP
What you will do:
Case Management: registration and tracking of customer requests in internal accounting systems.
Problem Solving: prompt resolution of questions of varying complexity and control of request execution.
Collaboration: interaction with other company departments to quickly resolve problem situations.
Reporting: conducting internal documentation and reporting on work results.
What we expect:
Language skills: excellent knowledge of the Turkish language (level not lower than Intermediate / B1).
Communication: competent oral and written communication, ability to clearly formulate thoughts.
Soft Skills: high responsibility, attention to details and empathy for client.
Experience: work experience in the field of customer service will be a significant advantage.
Teamwork: the ability to work in a team and focus on a common result.
We offer:
Remuneration: stable and competitive salary.
Career: real opportunities to grow to the level of Team Lead or manager in the direction successful company.
Conditions: a comfortable office in the city of Kyiv and a friendly team of professionals.
Training: support during the adaptation phase and familiarization with the company's product line.