software technical support specialist in ND, grupa kompaniy

The ND group of companies invites a Software Technical Support Specialist to join its team in Kyiv. 2nd level technical support sector. We are a leading Ukrainian company in the segment of production of equipment for gas stations, production of powerful electric charging stations, alternative energy. OS of the Windows family at a high level, MS Office, network technologies, remote access programs, 1C at the user levelfHigher or secondary education specialized in IT (software engineering, information systems, other) It is desirable to have work experience in a call center, on the technical line. support; Responsibilities: Receiving requests from customers (phone calls, e-mails, messengers); Registration of customer requests; Consulting customers on the operation of equipment and software; Remote installation of software Separate user support. Working conditions: MON-FRI 9:00-18: 00 (Saturday, Sunday off) during the trial period, after the trial period (2 months) a duty schedule is added during non-working hours. Official registration, social guarantees in accordance with the legislation of Ukraine; Paid vacation and sick leave; we carry out work. Convenient transport interchange (5 minutes to the high-speed tram). Send your resume to the e-mail address: [email protected] with an indication of desired positions. By sending your resume, you confirm your consent to the processing of your personal data.