Senior Operations Manager (Kiss My Apps) in Netpeak Group

We are looking for an experienced Operation Manager to join the Kiss My Apps team, who will help establish and implement short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures, build and improve interaction processes between company departments and units, build optimal infrastructure, improve the performance evaluation system, and help colleagues grow professionally 🥸

Kiss My Apps is a startup studio that specializes in developing mobile-first products.

Over the last year, the total MRR of Kiss My Apps products has grown 5 times, now our products attract up to 1.6M new users per month, and the total audience is already more than 35M users.

Our portfolio includes 30+ applications of various categories: Astrology, Utilities, Lifestyle, Health & Fitness, and others.

Hard skills required for the position: 

🔹At least 3 years in a product company in a top management position.

🔹English proficiency at least B2 level.

🔹Operations Management: In-depth knowledge of operational processes, methodologies, and best practices 

🔹Project Management: Strong understanding of project management principles, methodologies (such as Agile or Waterfall), and tools to plan, execute, and monitor projects, ensuring timely delivery and resource allocation. 

🔹Financial Analysis: Proficiency in financial analysis, budgeting, forecasting, and cost control to manage operational budgets, track expenses, and identify opportunities for cost reduction and efficiency improvement. 

🔹Vendor and Contract Management: Expertise in negotiating and managing contracts with external vendors, ensuring compliance, managing relationships, and monitoring performance to drive operational efficiency.                                                                                              
 

Nice to have:

🔹 Data Analysis: Ability to extract, analyze, and interpret data from multiple sources, to make data-driven decisions and identify trends or opportunities. 

🔹 Risk Management: Knowledge of risk assessment and mitigation strategies to identify potential risks, implement appropriate controls, and develop contingency plans to ensure smooth operations and minimize potential disruptions. 

🔹 Business Acumen: Understanding key business principles, market dynamics, and industry trends to align operations with strategic objectives and contribute to the company's overall success.

Job responsibilities include:

🔹Coordinate and facilitate the work of the company's units.
🔹Develop and implement plans and operational processes to improve efficiency and productivity, including supporting and updating the infrastructure of services. 

🔹Collaborate with other departments to ensure effective coordination and alignment of operational activities.

🔹Analyze operational data and metrics to identify areas for improvement, implement process enhancements, and drive continuous improvement initiatives.

🔹Manage vendor relationships, contracts, and service-level agreements to ensure quality and cost-effectiveness.

🔹Monitor and manage operational budgets, track expenses, and identify opportunities for cost reduction and efficiency improvement.

We offer the following benefits:

🔹 Salary based on the results of the interview.

🔹 Flexible schedule.

🔹 Ability to work completely remotely.

🔹 Paid vacation, sick leave.

🔹 Participation in conferences and seminars organized by Netpeak Group.

🔹 Compensation of 50% of the cost of participation in external educational events.

🔹 Compensation of 50% of the cost of English language courses.

🔹 50% coverage of medical insurance, as well as 50% of the costs of psychotherapy, dental care, and sports.

🔹 Individual and group work with a corporate psychologist.

🔹 Corporate events and entertainment, both at the level of the entire Netpeak Group and more locally, at the level of Kiss My Apps. We will resume these traditions as soon as it is possible and safe for everyone.

🔹 We provide convenient equipment regardless of the work format.

Kiss My Apps is part of the Netpeak Group. Currently, about 20% of the Netpeak Group team is involved in various initiatives to counter russian propaganda. Some of the Netpeak Group principles are working with the Ministry of Digital Transformation of Ukraine and the cyber police. There are several volunteer projects in which we participate: content creation, advertising on social networks, promotion of Ukrainian products, and humanitarian aid. The NGO "Moye Misto” - which is part of the Netpeak Group - together with volunteers, is currently engaged in maintaining animal shelters, as well as purchasing necessary items for some units of the Armed Forces.