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Product Support Specialist in EvoPlay
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EvoPlay
Hi! We are the Evoplay IT company, a leading developer of complex solutions and products for the game online industry. Our project is a platform for creating game portals, with a variety of games and other entertainment for users. In connection with active scaling, we look for a talented specialist in our friendly team. style = "font-style: normal; font-weight: 400">
- Provision of quality support to customers (B2b).
- Answers to questions in chats.
- Analysis and reproduction of customer problems, search for their solutions.
- Conducting demo product, consultations on product functionality, user -onboarding. Manual.
- Customer Fidbacks Collect. /
will be a plus:
- Product Team experience and/or product company. Integration of Products.
- Experience with Jira, Confluence.
- Analytical thinking.
- qa background or past experience.
In our team we appreciate:
- Communicative.
- openness to communication, ability to formulate tasks clearly and concisely (in writing and verbally).
- Orientation on the result, flexibility. l>
- willingness to go beyond the tasks set without limiting zones Responsibility.
- LIABILITY. their achievements.
- Creating opportunities without waiting for their appearance. skills, gain new experience.
We offer:
- L&D Center with courses for employees and top managers;
- rotation program;
- Health insurance;
- paid vacation; l>
- Sick Days;
- Kindergarten Compensation;
- Self-Learning library,
- Access to paid courses;
- stable payments;
- Discount Evoplay; /l>
- Group discussions and individual sessions with a psychologist.
