Personal VIP Manager (Morning Schedule) in Upstars

UPSTARS is a product IT company with which both people and brands fly. Our main focus is technological solutions and B2B services for international customers. We launch star projects in the field of iGaming, which receive recognition and the highest evaluations of profile ratings.

And yes, supporting the legal and transparent market of Ukraine is a must-have, which is why we were the third in the country to receive a B2B license to provide services in the field of gambling.

In 2026, we are actively scaling both projects and dream team. Therefore, to strengthen the VIP Service team, we are looking for a Personal VIP Manager.

Your skills:

• fluent English (both spoken and written);

• experience in the field of iGaming/Gambling;

• ability to communicate on the phone and in letters;

• ability to interest the client in projects, it is interesting to emphasize the positive aspects of the project;

• experience in dealing with objections;

• ability to distribute working hours and adhere to established deadlines implementation;

• willingness to learn new tools, work with them and develop new knowledge;

• empathy and stress resistance in complex cases;

• ability to work according to the schedule 06:30 - 15:30 according to Kyiv (stable work schedule from Monday to (Friday). we do good things;

• positivity – we go through life with ease and get a drive from cool work, interesting tasks and feedback from teammates;

• opportunities – we offer a clear career plan with Performance Review, trainings, mentoring programs and other tools for implementation both in career and in life;

• courage – we take on tasks with an asterisk, we are not afraid of challenges and ambitious plans;

• openness - we speak directly and simply even about complex things, we listen to ideas and feedback and value proactivity;

• we have our own capacity to create technological solutions from scratch;

• we automate the routine to use time for development and professional growth internally companies;

• we do not like bureaucracy and outdated approaches - we are for freedom of action.

Mast-hev:

• work where it is comfortable and safe - in offices or remotely;

• official registration in Ukraine or Poland - supportwe help in solving bureaucratic issues and help with documents;

• 20 working days of paid vacation and sick leave - we are for work-life balance;

• medical insurance in top clinics and covering expenses for a psychologist on the Pleso platform;

• Benefit cafe - spend money on hobbies, hobbies, sports every month etc.;

• events - take part in master classes, attend team building and corporate parties;

• training for any request - individual budget for courses, corporate English, workshops and online library.

And another important thing:

We do not have clients who would use our developments and services in Ukrainian market.

We do not work with clients from the market of the aggressor country or any other Russian-speaking market.

Do you feel a match in values and a desire to grow professionally? Let's get to know each other!