Operations manager in PERSONNEL

Our partners are an innovative art platform that supports Ukrainian art through the promotion and sale of works of art. Their mission is to make Ukrainian art more accessible, in demand and recognizable. The business is in the final stages of preparation, and we are looking for an Operations Manager who will complete the preparatory work and launch the business in Kyiv, with the prospect of further scaling.

Main responsibilities:

- Coordination of the final work on the launch of the online platform (setting up all the functionality of search, ordering, sales, payment and delivery, testing and finalizing UX/UI) and showroom (control over the completion of repair works, finalizing the design, ordering and arranging furniture and decor, readiness for opening).

- Cooperation with contractors (delivery, materials, installation work, etc.) to ensure the platform is ready for release to the market and making the first sales.

2. Coordination of operational activities:

- Implementation of a business plan with a focus on operational efficiency and profitability in the first year of operation.

- Development and implementation of an operational plan, in accordance with the strategy, for the gradual expansion of the business across Ukraine and entering international markets.

3. Formation and management of the team:

- Analysis of the needs for additional specialists (sales managers, customer service specialists, etc.) and their search.

- Management of the operational team on a daily basis.

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- Implementation of clear work processes and definition of areas of responsibility in the team for maximum operational efficiency.

4. Support in the direction of strategic partnerships:

- Search for potential partners among the participants of the media, real estate and art markets (galleries, museums, artists, festivals) of Ukraine.