Customer Support Department Manager (inbound line, German-speaking market) in DMP Development Group

DMP GROUP is:

• a Ukrainian-Swiss outsourcing company with headquarters in Switzerland

• more than 10 years on of the telemarketing market

• stable, broad and image experience of cooperation with European market partners (logistics, production, IT, financial companies)

• perfect command of the German language, spoken and written

• communication and analytical skills

• ability to switch to different accents at work

Responsibilities:

• receiving incoming calls and providing consulting assistance to customers

• processing of user requests in the customer's system

• answers to e-mail requests of customers

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We offer:

• official employment and the corresponding legal guarantees (paid holidays, sick leave, etc.)

• < p>medical insurance

• corporate training

• relocation package for those moving to us from other cities

• friendly, fun and easygoing team

Send your questions and CV in response to this vacancy. Thank you and we are waiting for you ;)!