Customer service manager in Ferious

Who are we?  We are a team of enthusiasts who believe that quality service can change the world. If you're ready to become our superhero in the world of customer service, we're waiting for you!

What's next for you? 
Processing customer requests: Main task
- Respond to customer requests through various communication channels, phone, email, chat.
- User support.
- Providing technical support .
- Coordination with other departments.

What do we expect from you?  
- Proficiency in English or Polish at the B1 level
- Experience in customer service or team management. (optional) The ability to listen and hear the needs of customers.
- Creativity in solving problems and the ability to make quick decisions.
- A positive attitude and a desire to work in a dynamic environment.

Why should you join us?  
- A team that values ​​your ideas and initiatives.
- Opportunity for professional development and training.
- Comfortable office.

We offer you ? 
- Fixed rate 40,000-45,000 UAH. according to the results of the interview, it depends on work experience + premiums and bonus part. strong>( taxi home, at the expense of the company).
- Cool and driven team.
- Trainings and courses.
If you are ready to become part of our friendly team, send your resume! Let's make the service better together!