In the Department of Sales Channel Projects and Processes, we are looking for a specialist / position to be responsible for the operational support of CRM STS, the coordination of cross-functional projects and the development of digital tools for retail sales. of retail salesCoordinate interactions between sales teams, IT and external partnersDevelop and execute initiatives to improve business processes and digital toolsEnsure task prioritization, quality control of implementation and adherence
In the Department of Sales Channel Projects and Processes, we are looking for a specialist / position to be responsible for the operational support of CRM STS, the coordination of cross-functional projects and the development of digital tools for retail sales. of retail sales
Coordinate interactions between sales teams, IT and external partnersDevelop and execute initiatives to improve business processes and digital toolsEnsure task prioritization, quality control of implementation and adherence to deadlinesProcess user requests, help with customization and improve user experienceParticipate in the implementation of new functions, automations and integrations of the CRM systemAnalyze data, prepare analytical materials, reports and presentations for making business decisionsWork with system guides, participate in testing and launching updatesParticipate in preparing business cases and defending initiatives at work meetings and committeesYou are our match, if
- You have at least 3 years of experience in sales, IT or business projects
- You have experience in telecommunications
- You understand the principles of CRM systems and the business processes around them
- You have analytical thinking and know how to work with large amounts of data
- You have the skills to prepare business cases, reports and presentations
- You have interaction experience with cross-functional teams and contractors
- Able to structure tasks and bring them to a result
It will also be cool
- Experience with CRM or ERP systems
- Participation in the implementation of IT solutions and automations
- Understanding the principles of reporting and KPIs
- Interest in development in the direction of management projects
Why Kyivstar
- Flexible work schedule, hybrid format
- Bonuses for achieving goals (annual or quarterly - depends on the role)
- 340+ internal courses, own library, educational programs from partners
- Life and health insurance
- Support programs for employees and their families: psychological, legal and etc.
- Barrier-free space for work and development
- Projects to support defenders, veterans and their families
- Compensation for mobile communication expenses
Looking for a team where your contribution and expertise are valued? This is about Kyivstar, join