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Analysis and elimination network accidents; Finding workarounds; Remote customer support during emergency situations; Consultations on the operation of services and solving technical problems; Interaction with equipment manufacturer (TAC) for troubleshooting. 
Leading Technical Support Engineer in Winncom Technologies Ukraine
3 January
19 views
Winncom Technologies Ukraine
Without experience
Kyiv
Full-time work
Lead Technical Support Engineer neededAnalysis and elimination network accidents;Finding workarounds;Remote customer support during emergency situations;Consultations on the operation of services and solving technical problems; Interaction with equipment manufacturer (TAC) for troubleshooting.Requirements :English (spoken and written) for interaction with manufacturers;Experience with routing solutions and Cisco switching;Experience in operator or corporate networks (5-6 years) or in an integrat
Lead Technical Support Engineer needed
Requirements :
- English (spoken and written) for interaction with manufacturers;
- Experience with routing solutions and Cisco switching;
- Experience in operator or corporate networks (5-6 years) or in an integrator (4-5 years);
- Excellent knowledge of the network stack (TCP/IP) and routing protocols (OSPF, IS-IS, BGP, MP-BGP);
- Experience with IP/MPLS networks and Cisco equipment;
- Knowledge of the principles of network protocols and technologies (DMVPN , QinQ, STP, MVPN);
- Experience with Cisco ASR, ISR routers and solutions based on Catalyst, Nexus;
- CCNA, CCNP certificates — desirable;
- Ability to quickly collect and analyze data (traces, logs, traffic dumps).
Personal qualities: sociability, diligence, analytical thinking, ability to work in a team and independently.
Without experience
Kyiv
Full-time work