Key Account Manager - Merchants (Acquiring ) in FYST

What You'll Be Working OnAssisting the merchants at all stages of cooperation;Processing of the onboarding of new clients, including control of the compliance process, and legal and commercial negotiations with the merchants;Introduction of company’s acquiring services to the merchants, preparation of presentations for sales process;Maintaining long-term business relationships and daily communication with merchants;Up-sale for the current portfolio of merchants, as well as the development of sales, agent networks, and referral schemes, adding new business clients to the portfolio;To be a single entry point for any requests of our key customers and provide high-level customer service and prompt resolution of any issues that a client may have;Carrying out actions (such as approval rate control, upsell, traffic analytics, etc.) in relation to merchants in order to maintain and increase the company’s earnings on a daily basisPlanning each client’s development strategy in order to increase the client’s involvement in the company’s earnings increaseWhat You Need To Succeed In This Role2+ years of experience in clients success, business development roleExperience in working with merchants in the e-commerce sector is mandatoryWillingness and ability to learn new things quicklyHigh sense of responsibilityGood communication skills (for communication not only with the clients but cross-team communication daily)Excellent written & spoken communication skills in English ( not less than B2) and good command of russian (A2/B1 level);What We Offer✨An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market🌱 Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us🔥 Work with coworkers who are passionate about their business;💸 Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews📖 The opportunity to attend conferences, courses, and professional development at the company's expense- we favor the continuous development of our employees;🌴 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off;🎉 Team building events and corporate parties;Powered by JazzHR9CS4ljRY1z Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Продажі і Розвиток бізнесу Галузі Інтернет-публікації