Junior specialist in information technology management in Danish Refugee Council / Danska Rada u spravah bizhenciv v Ukrayini

The Danish Refugee Council (DRC) is the leading agency for protection, advocacy and the promotion of long-term solutions for displaced populations.

< p style="font-style: normal; font-weight: 400">DRB has been working in Ukraine since 2014, currently more than 800 employees work in DRB in Ukraine and in 2023 will continue a significant expansion to implement emergency response in the fields of social - legal protection, livelihoods, housing/non-food restoration, humanitarian disarmament and peace building (humanitarian mine action), through direct intervention, support civil society organizations (CSOs) and partnership with CSOs.

DRB is currently looking for a Junior IT Management Specialist for its inKharkov.

General purpose of the role:

Under the direction of the Logistics and Public Procurement Group Leader, you will provide support to all DRC staff. As a key member of Support Services, you will play a critical role in keeping our systems and networks running smoothly, allowing our people to focus on to his main job.

Your main duties and responsibilities will be:

• Solve administrative tasks in accordance with DRC internal rules and procedures.
• Support the Kharkiv and Slavic teams on IT-related issues. Manage all IT equipment and video surveillance systems.
• Configure workspace and peripherals.
• Create manuals and conduct IT training for staff.
• Manage user accounts, including password resets and MFA, ensure data security.
• Analyze networks and resolve emerging issues.
• Collaborate with Procurement on IT equipment inventory.
• Ensure IT purchases and maintenance and repair of IT equipment as needed.
• Adhere to IT procedures and resolve technical issues as determined by management/Organizational IT Director.
• Support program staff with major procurement, if necessary (furniture, IT, consumables, visuals, equipment).
• Provide necessary administrative support to program staff regarding office maintenance / IT equipment
• Registration, proper accounting of all assets and equipment, including tags, etc.
• Monitor compliance with the organization's international code of conduct, internal and donor instructions/procedures for procurement of IT equipment in the DRC to avoid conflicts of interest.
• Other administrative tasks at the request of the manager.

Aboutyou:

To be successful in this role, we expect you to have at least 2 years of relevant experience in ITor equivalent field, preferably NGO experience.

In addition, wealso expect:

• Understanding of basic network technologies (TCP/IP, DNS, DHCP, NAT, VPN).
• Knowledge of the Windows 10/11 operating system at the administrator level.
• Knowledge of computer equipment and the ability to diagnose problems related to it
• Experience with Office 365 and troubleshooting skills in a Microsoft environment.
• Excellent MS Excel skills and Word, experience with ERP systems preferred
• Analytical mindset, attention to detail, communication, financial literacy
• Willingness to learn and implement organizational policies and procedures
< li>Proficiency in English at an intermediate or higher level for oral and written communication with colleagues.
• Fluent command of the Ukrainian language.
• Secondary or higher education.

< p style="font-style: normal; font-weight: 400">All positions inDRB require employees to possess the core competencies of DRB:

• Strive forexcellence: Focus on achieving results while ensuring the effectiveness of processes.
• Collaboration: Engaging relevant parties and encouraging them to provide feedback.
• Initiative: Personal control of the situation and taking the initiative, with a simultaneous desire for innovation.
• Communication: Ability to listen and speak effectively and honestly.
• Integrity: Adhere to and promote the highest standards of ethical and professional conduct behavior in relation to the values ​​and Code of Conduct of the DRB, including protection from sexual exploitation, violence and harassment.

Weoffer:

Contract duration: permanent contract after successful completion of a three-month trial period

Band: I

Location: Kharkiv

Start date: October, 2024

Salaries and conditions will be in accordance with the Conditions of Employment of national staff of the Danish Refugee Council.

Resume submission process:

This position is open to domestic applicants only. All applicants must submit a cover letter and an updated resume (no more than four pages) in English.

Applications sent by email willnot be considered.< /p>

Application deadline: September 30 2024