Junior implementation specialist @ Shoper in Shoper

The Customer Support Premium team specializes in the full implementation and operation of the most prestigious Shoper online stores, operating as part of the Premium and Enterprise packages. Our Premium service is not only standard service - it is an individual approach based on the creative creation of non-standard solutions, tailored to the individual needs of the client. We start with a thorough analysis of the project assumptions, and then carefully select and implement solutions to achieve optimal results. The Customer Support Premium team represents a dynamic unit, distinguished not only by excellent knowledge of the Shoper environment, but also by advanced technical skills. Thanks to this, we provide comprehensive service at the highest level.

We are looking for you to do even better! Check below who we are actually looking for 👋.

Why is it worth working with us?

• We currently work for tens of thousands of clients.
• We can confidently say that our platform is number 1 among SaaS solutions for e-commerce.
• We are among the TOP 5 platforms in Poland in terms of the value of transactions carried out in our clients' stores.

How do we work?

• Monday to Friday during business hours.
• In the hybrid model (we meet in our Krakow office for 3 days).
• We cooperate with various departments of the company to best serve our clients.
• Helping yourself with everyday challenges with a smile on your face :)

What will you gain?

• System cafeteria (including: Multisport card, cinema tickets, travel agency vouchers).
• Access to the eTutor platform (as well as the possibility of participating in online English lessons).
• ShoperUp! - a unique competence development program within the organization.
• Co-financing for commuting to work.
• Book club.
• Luxmed private medical care (from the trial period).
• Integration events.
• Training budget.
• Shop on Shoper for PLN 1 (!).
• Group insurance.

What is important to us?

• Experience in contact with customers.
• Ability to conduct effective communication with clients (telephone, e-mail) at all levels of the organization, including operational employees, managers and company owners.
• Knowledge of technical issues, i.e. HTML / CSS / JS, store processes: dropshipping, product import, API.
• Ability to read documentation.
• Basic knowledge of Google Analytics, Google Tag Manager.
• Independence, focused on achieving set goals.
• Very good work organization and independence.

Welcome:

• Knowledge of the Shoper environment or other e-commerce platform.

The Customer Support Premium team specializes in the full implementation and operation of the most prestigious Shoper online stores, operating as part of the Premium and Enterprise packages. Our servicePremium is not only standard service - it is an individual approach based on the creative creation of non-standard solutions, tailored to the individual needs of the client. We start with a thorough analysis of the project assumptions, and then carefully select and implement solutions to achieve optimal results. The Customer Support Premium team represents a dynamic unit, distinguished not only by excellent knowledge of the Shoper environment, but also by advanced technical skills. Thanks to this, we provide comprehensive service at the highest level.

We are looking for you to do even better! Check below who we are actually looking for 👋.

Why is it worth working with us?

• We currently work for several dozen thousand clients.
• We can confidently say that our platform is number 1 among SaaS solutions for e-commerce.
• We are among the TOP 5 platforms in Poland in terms of the value of transactions carried out in our clients' stores.

How do we work?

• Monday to Friday during business hours.
• In the hybrid model (we meet in our Krakow office for 3 days).
• We cooperate with various departments of the company to best serve our clients.
• Helping yourself with everyday challenges with a smile on your face :)

What will you gain?

• System cafeteria (including: Multisport card, cinema tickets, travel agency vouchers).
• Access to the eTutor platform (as well as the possibility of participating in online English lessons).
• ShoperUp! - a unique competence development program within the organization.
• Co-financing for commuting to work.
• Book club.
• Luxmed private medical care (from the trial period).
• Integration events.
• Training budget.
• Shop on Shoper for PLN 1 (!).
• Group insurance.

,[Conduct the implementation of Premium and Enterprise online stores in cooperation with developers, graphic designers, both internal and external partners (e.g. an agency providing comprehensive customer service). , Ongoing contact with customers (via e-mail/telephone/meeting channels) on issues related to the operation of the Premium/Enterprise store operating on the Shoper platform. , Coordination of migration from other platforms using available tools from the available Partner database for Shoper Premium. , Participating in the development of Premium Implementation services in Shoper.]

Requirements: HTML, CSS, API, Google Analytics, Google Tag Manager, JavaScript, Shoper, E-commerce
Additionally: Sport subscription, Training budget, Private healthcare, Free coffee, Playroom, In-house trainings, Bike parking, No dress code, Modern office.