Junior Customer Support (Tech) in Anybusiness Consult

Integri is looking for a technical Junior Customer Support. The company is engaged in the construction of IT infrastructure, implementation, maintenance and support of servers, diagnostics and prevention of various IT problems.

Requirements:

• Using a computer with a computer at the level of a novice administrator;
• Orientation in Windows Server technologies (AD, RDS, etc.);
• Understanding the architecture and mechanisms of operation of the main elements IT structures (SCS, telephony, etc.);
• Oral and written literacy, English - at the level of understanding simple technical text and working with non-localized software.

< strong>Responsibilities:

• Reception of calls from users;
• Dispatching of incoming calls and e-mail mail;
• Independent resolution of some typical problems related to basic user services;
• Basic analysis of the situation on the first line of support and presentation of its results to management and other employees;
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• Execution of well-formalized tasks not related to technical support.

Working conditions:

• Official employment or according to FOP
• Working schedule: 9:00-18:00 in the office (st. Fedkovycha) + shifts by agreement ~3 days a month (remote)
• Prospect of development and training compensation
• 24 days of vacation + additional days off