Information & Communication Technology (ICT) Specialist – Dnipro – 857390 (reissued) in International Committee of the Red Cross

The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 100 countries and has some 20,000 staff.In 2014, the ICRC expanded its presence in Ukraine. We have over 900 staff working across the county in various professional fields.ICRC is Equal Opportunity Employer giving the highest priority to staff safety and security.Qualified female and male candidates are encouraged to apply for the position.For more information, visit the website: http://www.icrc.org/About the jobThe ICRC ICT Department is recruiting an Information & Communication Technology (ICT) Specialist based in its Dnipro office. In close cooperation with the team members and line managers, the ICT Specialist will mainly be responsible for installing, maintaining, and managing ICT systems and services, and providing first and second level support to ICT users in the area of responsibility defined by his position. Start date: as soon as possibleYour Tasks and ResponsibilitiesIndependently installs, maintains, repairs and monitors ICT equipment in line with standardsAs a part of the ICT support services handles tickets or escalates them as per agreed workflowEnsures existing ICT infrastructure is functionalEnsures that global/country-level ICT policies and procedures are implemented and followedBriefs, advises, and trains end-users and peers on the ICRC's ICT systemsProvides technical support, advice, briefings and technical trainings to end-users of ICRC's ICT systemsDrafts and updates technical documentation for ICT installationsMaintains contacts with local ICT suppliers/providers and follows ICRC logistics proceduresEnsures ICT inventory is updated regularly and maintains adequate stocks levelsWhat we offer youEmployment contract according to Ukrainian labor lawFlexible working arrangementsAnnual paid 20 working days' vacationCompetitive gross salary between UAH 51,000 and UAH 74,000 before taxationMedical insurance for employees and familyICRC Institutional trainingIndividual development covered by ICRCForeign language coursesConvenient office location in the city centerAbout youTo be successful as an ICT Specialist in the department, you should possess the following qualifications and experiences and have the following characteristics: Ukrainian citizenship or permanent residence permit in UkraineBachelor’s degree or equivalent work experience in IT, electronics, computer science, telecommunications, or similar fieldGood command (spoken and written) of English3-4 years’ experience in an area of the ICT service catalogue (telecommunications, IT, help desk, etc.)Capacity to adhere to and to implement proceduresSelf-motivated with a strong commitment to teamwork and humanitarian principlesFlexible, enthusiastic, and willing to learnAbility to work independently, as well as effectively under supervisionAbility to organize and prioritize multiple tasksAbility to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environmentInterested? Yes? Then apply.Please submit your CV in English, along with your motivation letter and salary expectations, to the attention of the ICRC People and Culture Team. Please label your CV with your first and last names (First Name LAST NAME).In addition, please complete the compulsory ICRC questionnaire. The questionnaire is available through the following link: https://forms.office.com/e/APw3dvQMHJ(Click on the link or copy the link into your internet browser.)Your application will be considered only once you have completed the ICRC questionnaire and uploaded your CV in EnglishApplication deadline: 16 April 2024Only candidates meeting the abovementioned criteria will be considered and contacted for tests and/or interviews. Due to the urgency of the position, the ICRC reserves the right to recruit a candidate who matches the required profile before the above deadline.