In Market Brands manager in Novartis Pharma Services AG

Purpose of the role is to develop and ensure execution of the Sales and Marketing strategy and plan for In-Market Brands, to drive sales performance, lifecycle management, market share and profitability analysis, key customer engagement, tender management and stock monitoring and optimization.

Major Accountability:

• Accountable for delivering the therapeutic area brand performance with respect to sales, market share, and profitability to meet or exceed budget targets.
• Manage In-Market portfolio product life cycle ensuring resource optimization and result achievement .
• Increase Customer Lifetime value of In-Market brands.
• Drive the growth of the In-Market Brand portfolio by establishing growth plans for existing products, effectively managing their life cycle, establishing, and managing effective strategic partnerships.
• Entrepreneurial approach to portfolio management to optimize ROI across a diverse range of brands through the lifecycle by actively investing across brands with shared/pooled services and flexibly budgeting according to prioritized outcomes. 
• Analyse market data, in-market stock and insights, identifying and addressing opportunities and threats. 
• Control supply process in alignment with cross-functional teams and ensure adherence to all relevant KPIs while ensuring sufficient supply to the market.
• Actively seek business opportunities based on clear and full understanding of products and territory accounts
• Achieve agreed coverage and frequency targets through face –to-face and/or group meetings and/or non-promotional visits (including virtual calls) and deliver agreed customer centric activities (conferences, round tables, meetings, etc.) within operating budget
• Promote defined Novartis products according to product strategy, campaign briefs and policies
• Execute and optimize approach and communication style during visits, responding appropriately to customer needs according to Novartis selling guidelines. Use detailed knowledge of competitor products’ features and benefits during visits to improve target reach for Novartis products
• Develop and implement programs which create value to key customers and stakeholders maximizing Novartis access and sales
• Ensure effective maintenance of CRM (customer relationship management) data, including administration, records, targeting, in line with Novartis guidelines and policies
• Monitor performance KPIs and deliver corrective action as required to meet business objectives
• Drive customer Segmentation and Targeting, Digital profiling and ensure Customer Relationship Management (CRM) system data completeness

• Co-create and execute strategic, tactical marketing and territory plans for allocated products in line with Novartis standards and strategy at a regional and national level. Manage national or regional adoption performance (including tender management) and adjust plans accordingly
• On time reporting of spontaneous adverse events (AE) reports and technical complaints for all Novartis products