Helpdesk Specialist in Playtech

Your influential mission. You will... Be part of global IT team and participate in company wide projects. Provide tier 1-2 support for end users on local and remote sites. Work with service desk ticketing system. Track and Keep IT assets inventory up-to-date. Be responsible for installation, administration, maintenance and troubleshooting of windows/mac and mobile devices. Troubleshoot network issues. Contribute to corporate IT wiki portal Qualifications Components for success. You... Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.) Know in practice what is Computer Hardware and Maintenance Understand TCP/IP, Network elements and services, Wireless and VPN environments Contribute to Documentation, KB, manuals, monitoring You'll get extra points for... Knowledge of MacOS operating systems and JAMF management Knowledge and experience in cloud solutions (Office365, Azure) Thrive in a culture that values... Professional challenges Initiative-taking and confident approach at the workplace Active lifestyle and mental well-being Work-life balance, flexibility and hybrid work Fun and engaging company events Additional Information IT TEAM: Be part of a global IT team with team members from New York to Manila. Work together with other global teams in Infra, Networking, Security and HR. Test your capabilities and improve your knowledge constantly, understand the work life in a global enterprise. You are important in the team!