Head of KYB Onboarding (FinTech) in PayDo

PayDo, a leading Electronic Money Institution (EMI) authorized by the FCA in the UK and FINTRAC in Canada, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments.The Onboarding Head oversees and optimises the customer onboarding process (for B2B customers). This role involves building and leading a high-performing team, ensuring compliance with KYB regulations, and driving process improvements through data analysis and automation. The ideal candidate will have a strong team management, compliance, and project management background.Your regular tasks Team Leadership: Build and manage a high-performing onboarding team (5+), ensuring adherence to regulations and proceduresProcess Optimisation: Develop and implement robust and efficient KYB onboarding processes and procedures, ensuring compliance with all applicable regulationsOperational Excellence: Oversee daily operations, identify bottlenecks, and implement improvements to optimize the onboarding processStakeholder Collaboration: Foster strong relationships with cross-functional teams to ensure seamless onboardingData-Driven Decision Making: Develop and utilize reporting systems to track onboarding metrics and identify areas for improvementProject Management: Oversee the implementation of new onboarding tools and technologiesSkills and qualifications5+ years of experience in leading and managing KYB (and KYC) onboarding team on an international levelProven track record in building and developing high-performing teams of up to 10 membersExperience with regulatory examinations and audits related to KYC/KYBExperience working with complex Customers such as financial institutions, gambling, IT/Software, Marketing, or forex clients is a mustExpertise in setting and tracking KPIs and performance metricsIn-depth knowledge of anti-fraud, transactions, and risk management principles within the fintech, payments, or related industriesStrong analytical and problem-solving abilities to optimize onboarding processesExcellent organizational and time management skills with a proven ability to meet deadlinesKnowledge of relevant data analysis and visualization toolsExperience working in a fast-paced, high-growth environmentAdvanced English language proficiencyHiring StepsOur recruitment process typically includes the following steps: Application ScreeningInterviewing Process & AssessmentTA InterviewTech InterviewTest Assignment (upon request)Final Interview (upon request)Job OfferReference CheckAdvantages of working with usJoin a team of talented individuals who are deeply committed to their roles and the company's missionEmbrace an innovative approach to processes and problem-solving, driven by ambitious goals and plansWork in a collaborative environment dedicated to delivering superior products that meet and exceed customer expectationsEnjoy a workplace that fosters autonomy and trust, empowering you to take ownership of your responsibilitiesSocial Package Competitive compensation packageRemote-first (or you can choose a hybrid format if you work from the UK)Flexible working hours Paid time off: Vacation, sick leave, personal days, and public holidaysBudget for private English classesBudget for external trainingSeize this opportunity and take the next step towards a rewarding career. Apply now! Show more Show less Position level Director Type of employment Full time Job duties Personnel management Industries Technology, information and the Internet