Functional Coordinator in Niks

N-IX seeks an experienced and motivated individual to work with whole engineering team regarding professional services, functional office projects and operations support. N-IX Functional Office is responsible for delivering services for Software Engineers, QC Engineers, Business analysts, UI/UX designers, managers as well as a number of other internal corporate customers. Functional office serves as a center of excellence, supports HR, Recruiting and Engagement in several important directions, initiates projects to improve Delivery operations and raise client satisfaction regarding services provided. The position will assist with ongoing services as well as new projects within the Office.Responsibilities will include:Maintain and manage expert networks, involve new members, assign tasks, control for quality of service providedClose cooperation with recruitment team.Take ownership and overview services of technical interviewsAssist in collecting, organizing and communication of best practices in Technical Interview processConsult engineers and internal clients on services providedMaintain process databaseConduct trainings regarding internal processes and best practicesCoordinate to provide information, resolve issues, and eliminate barriersEnsure operational excellence of services providedRequired Experience and Skills:1-2+ years of working experience Familiarity with IT processes and principles (desired)Experience in operational activitiesBachelor’s degree or equivalent work experience in operation functions/recruitment/sourcing.Excellent written and verbal communication skills and ability to work with numerous stakeholders clients, and technical experts/evaluatorsAttention to detail and high level of accuracy Proficiency in MS Office, Excel, JiraEnjoy working in a team, collaborative, fast-paced work environmentAbility to prioritize and multi-taskEnglish - upper-intermediate, Ukrainian - advancedLocation - Lviv (onboarding period requires visiting our Lviv office)We offer:Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits Show more Show less Посадовий рівень Не застосовується Тип зайнятості Повний робочий день Посадові обов’язки Інженерія Галузі Розробка програмного забезпечення, Технологія, інформація та інтернет і ІТ-послуги та ІТ КонсалTing