First line support specialist (chat) in All Right

All Right is a leading online education platform for children learning English. All Right is a Ukrainian fast-growing IT company that is conquering the world market with its excellent product. All Right creates an ecosystem of innovative solutions, including AI app with personalized learning and tutoring by Cambridge YLE certified teachers.

Join our financial team as a First line support specialist!

What you will get with us:

• Opportunities for Growth: Reimbursement for professional training expenses.

• Supportive Team Environment: Join a team that values teamwork, collaboration, and mutual support, with no micromanagement.

• Comprehensive Benefits Package: 15 days vacation, 20 days sick leave, and additional bonuses.

• Onboarding and Mentorship: Benefit from individual support and mentorship for seamless integration into the team and product understanding.

• Inspiring Work: Become a part of a growing product that inspires

• Well-being Support: Access a robust support program, including partial reimbursement for psychologist services, financial assistance during critical health issues, and engaging internal events.

• Remote Work 

• Language Development: Take advantage of free corporate English lessons and speaking clubs to improve your language skills.

Your Duties Would Include:

•  2/2 working schedule, 12-hour shifts

• Answering inquiries (written communication only)

• Identifying problems and escalating them to the respective departments

•  Working with CRM systems and admin panel

Our Best Candidate:

•  Is proficiency in English (B2 level or higher).

•  Is polite and flexible

•  Has great written communication skills

•  Knows how to handle objections and persuade clients

Recruitment process:

• Quick introduction with the recruiter

• Meeting with the Team Lead

• Job Offer

Send your resume or contact me on Telegram @AnastasiiaY_Recruiter for details!