Engineer of IT infrastructure and payment systems (DevOps) in The Right to Protection, CF

BF "Right to Defense" (Foundation) is a leading human rights organization that comprehensively works on solving the problems of forced displacement and migration, their causes and consequences. Our activities are aimed at protecting the rights of refugees, forced migrants, stateless persons and socially vulnerable population groups.

The Foundation is an executive partner of the UNHCR and carries out programs of providing direct legal, humanitarian and psychological assistance in 18 regions of Ukraine, promotes changes in the national legal base, bringing it into line with international standards in the field of human rights, as well as contributes to strengthening the capacities of state bodies of Ukraine to overcome the consequences of migration. 

Within the project, the Fund will provide combined services based on the work of mobile teams to the most vulnerable categories population, including children, women, persons with disabilities and the elderly, internally displaced persons living in compact housing and social centers. Mobile brigades will provide services in the war-affected areas of Dnipropetrovsk, Kharkiv, Kherson, Poltava, Mykolaiv and Zaporizhia regions.

JOB DESCRIPTIONThe main goal of the position is to increase the efficiency and security of the IT infrastructure of the Ministry of Foreign Affairs of Ukraine (MFA), which will contribute to the overall improvement of the quality of providing IT services to users in the MFA. The DevOps expert hired for this purpose will play an important role in leading initiatives to streamline the system development lifecycle from concept to production. This role involves optimizing performance, minimizing errors, and supporting continuous delivery within the context of DevOps practices. A key part of the duties of the position is the connection of payment and financial systems to the "e-Consul" information and communication system in foreign diplomatic institutions of Ukraine, and technical support of these integrations in working condition.

OBLIGATIONS AND RESPONSIBILITIES

Current activity

• Configuration control: style="font-style: normal; text-decoration : none">establishes workflows for secure configuration, classification, and management of CIs, and for verifying and auditing configuration records. Develops, configures, and maintains tools (including automation) to identify, track, record, and maintain accurate, complete, and up-to-date information. Configuration management status reportsthis one Identifies problems and recommends actions to eliminate them.
• System integration and assembly:< /span> provides technical expertise to enable configuration of system components and systems testing equipment. Collaborates with technical teams to develop and agree on system integration plans and progress reporting. Identifies complex/new integration builds. Ensures proper setup of integration test environments. Develops, executes, and reports the results of integration build tests. Identifies and documents system integration components for recording in the configuration management system. Recommends and implements improvements to processes and tools.
• Integration of payment systems: ensures planning, execution of work and further support of integrations of ICS "e-Consul" with payment operators operating in the countries of residence of foreign diplomatic institutions of Ukraine, in particular consular departments of embassies and other diplomatic institutions of Ukraine abroad.
• Release and Deployment: Maintains processes and release procedures of IT products. Performs proper planning, schedule management, maintains operational communications with development and support teams during deployment of IT product releases. 
• Risk management: Performs risk management activities within its function, technical area or project of medium complexity. Identifies risks and vulnerabilities, assesses their impact and likelihood, develops mitigation strategies and reports to MFA. Engages specialists and industry experts as needed.

Separate assignments

Implementation of the DevOps pipeline:

• Design, implement, and document a robust end-to-end DevOps pipeline that includes continuous integration, continuous deployment, and automated testing.

• Offer comprehensive a pipeline that supports the efficient and reliable delivery of software throughout the development lifecycle.

• Providing users with L2 support as needed.

Security Integration Plan:

• Develop and present a detailed plan for integrating security practices into DevOps processes.

• Provide documentation that describes how security measures will be implemented, including regular security testing, compliance checks, and integration of security controls throughout the pipeline.

Performance metrics and monitoring dashboard:

• Establish key performance indicators for DevOps processes and develop a dashboard to view real-time IT infrastructure performance.

• Create a set of performance indicators that measure the effectiveness of the DevOps pipeline, as well as a convenient dashboard for continuous monitoring.

Training and Skills Development Program:

• Develop a training program based on identified skills gaps in the DevOps team.

• Provide a detailed training plan that outlines the specific skills to be learned, the training methods that will be used, and the schedule of training sessions.

Documentation and knowledge sharing structure:

• Develop a comprehensive documentation structure that includes references to standards, instructions, a description of collaboration tools. Organize knowledge exchange processes in the DevOps team of engineers.

• Provide a set of documentation templates and a schedule of regularsknowledge sharing sessions to ensure effective communication and information transfer between team members.

Overview after implementation:

• Review DevOps pipeline processes after implementation.

• Provide a periodic report highlighting successes, challenges and lessons learned during implementation, as well as recommendations for further improvement and optimization.

PROFESSIONAL REQUIREMENTS

Education

• Master's degree in computer science, or software engineering, or information systems, or an equivalent combination of education and experience.

Experience and skills

• At least 3 years of practical experience as a DevOps engineer.

• Experience with Azure DevOps, Azure Blob, Entra (Azure AD).

• Experience with container environments and microservices (eg Docker and Kubernetes).

• Experience with M365, Microsoft Intune (MDM), SharePoint Server

• Previous Linux systems administration experience

• Knowledge of build/release systems, CI/CD systems, Jenkins, GIT

• Knowledge of conditional access policy administration

• Deep knowledge of MS IIS administration.

• Previous experience in database administration such as PostgreSQL, ORACLE, MS SQL.

• Significant DevOps architecture and technical design experience.

• Work in financial institutions, experience with integration of payment systems.

• Experience of public service or work in public institutions of Ukraine (preferred).

• Excellent problem solving skills along with the ability to work independently.

• Experience with monitoring tools.

• Minimum three years of experience in managing complex IT projects and/or digitization and digital transformations.

• Excellent interpersonal skills.

• Experience in launching digital services, digitalization of public sector services.

• Fluency in Ukrainian and English.   

• Excellent team building and personnel management skills.

• Results-oriented management style.   

• Cultural sensitivity and diplomacy.   

• Fair treatment of all people, lack of favoritism.   

• Executing duties with gender sensitivity and zero tolerance for sexual harassment.

• High motivation. Ability to work well under pressure and in adverse conditions.

• Willingness to work physically in the premises of the Ministry of Foreign Affairs according to the standard work schedule 5 days a week (if necessary), with the possibility of working remotely and with a flexible schedule (according to the tasks and requirements for an effective work process).< /span>

WE OFFER

The Foundation offers the successful candidate:

• Contract until the end of December 2024 with the possibility of extension, depending on further funding and personal work results.

• Opportunity to work in a dynamic, highly motivated team of professionals.

• Psychological support.   

• Flexibility of work/lunch hours, combined working hours (remote/in-office).
  

APPLICATION PROCESS

Send a cover letter and CV to the address [email protected], indicating in the subject of the letter  "DevOps of the Ministry of Foreign Affairs (Kyiv)". Responses will be sent only to candidates selected for an interview. Please do not make additional calls.

Applications are accepted untilSeptember 20, 2024.If a suitable candidate is identified, the Fund reserves the right to hire early.