Customer Support Specialist (English) in GG.BET

GG.BET is a product IT company. Our foundation is technology, sports and entertainment. Since 2016, we have been building a bright international brand and creating a service that is chosen by sports and eSports fans around the world.

Customer Success Team at GG.BET is a team that builds user trust. We always find solutions and strengthen the brand through quality customer experience.

Do you want to develop interaction skills and experience in solving non-standard cases - join the team as a Customer Support Specialist with knowledge of the English language!

You are our team player, if:

• Know the English language (at the level of Upper intermediate and above).
• Know a PC at the level of a confident user.
• Able to work with large volumes of information and ready to learn;
• Communicative;
• Ready to work in a shift format: 2 day shifts from 7:00 –7:00 p.m., 2 weekends, 2 night shifts 19:00 –7:00, 2 days off.

What will you focus on while working with us?  departments, as well as duplicating requests for relevant specialized documents.

 Your path to the offer:

• Language test (45 minutes).
• HR interview (1 hour).
• Security check.

Ukrainian market:GG.BET is one of the key players in the industry and is rapidly developing in the Ukrainian market.

Global markets: GG.BET operates in the markets of Europe, Great Britain and Southeast Asia. With us, you can gain experience in developing a global product.

Large-scale partnerships: GG.BET is the title sponsor of the eSports club NAVI, the title sponsor of FC Dynamo (Kyiv).

How do we take care of the team?

Comfortable conditions for productive jobs

• Office in Kyiv, remote or hybrid - the choice is yours. If you are driving, we offer a free parking space in the business center for your car.

Care for quality rest

• 17 days of sick leave every year." style="font-weight: 400; font-style: normal; text-decoration: none">The ability to influence your schedule and express your wishes for changes.

 Benefits and team activities

• Medical insurance or cafeteria benefit with a fixed annual budget. 

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3 family days for a wedding and 3 family days for the birth of a child.

• Team team building twice year.

 Development and career

• Internal rotation programs and promotion — for your vertical and horizontal development in the company. 

Personal Development Plan for developing your skills and competencies. 400; font-style: normal; text-decoration: none"> Covering specialized training and learning foreign languages within the benefit cafeteria. 
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• Your personal trial plan period.

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