Customer Support Specialist in BrainStorm

Our client is an innovative company in the field of IT and digital services that provides solutions for small and medium-sized businesses. The company values the high level of service, promptness and professionalism of the team, creating a positive interaction experience for our customers.

Main responsibilities:

• Processing of customer inquiries via email

• Provision of company products and services none">Coordinating with other departments for quick resolution issues

• Control of SLA and service quality standards

• Experience in customer support

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• Orientation on results and solving customer problems

Desirable:

• Knowledge of the English language at the B1+ level

• Experience in IT, SaaS or e-commerce

• Skills for working with knowledge bases and ticketing systems

The company offers:

• Стабільну роботу у динамічній IT-компанії

• Competitive salary and performance bonuses

• Official employment and social guarantees

• Mon-Fri from 9:00-18:00, Sat/Sun - weekend

• Modern office and comfortable working conditions

• Team support and friendly atmosphere

• Opportunity for training, development and career growth

If you have the relevant knowledge and feel ready to cope with the tasks that you will have to deal with - we are waiting for your resume or contact us at the phone number +380688428896.