Customer Support & Sales Representative. in Global Importing Group

As a 25-year industry leader, we are the premier importer and distributor of high-quality goods from Eastern Europe to the United States .  Our mission is to bring exceptional products to the American market and build lasting partnerships with our clients.

Position Overview:
 We are looking for a proactive and results-driven Customer Support & Sales Representative to join our team. This is a fully remote role where you will be the vital link between our company and our clients, managing relationships, driving sales, and ensuring outstanding customer satisfaction in the fast-moving consumer goods (FMCG) sector.

Key Responsibilities:

• Handle inbound and outbound communications (via IP telephony) with existing and potential clients.

• Manage the full sales cycle: from lead generation and negotiations to closing deals and account management.

• Provide exceptional customer support, resolve inquiries, and build strong, long-term client relationships.

• Accurately document all interactions, update client information, and manage sales pipelines in our CRM system.

• Work proactively to achieve and exceed individual sales and customer service targets.

Requirements:

• Proven experience in   sales and negotiations within the FMCG industry .

• English Level B2-C1

• Strong client-oriented mindset with a dedication to providing excellent service.

• Clear focus on achieving results and exceeding goals.

• Excellent communication and interpersonal skills.

• Ability to work independently and manage time effectively in a remote setting.

• Stable, high-speed internet connection is mandatory (a core requirement for the role).

Work Conditions & Schedule:

• This is a full-time, genuine remote position. You will work from your home office.

• Schedule: Monday to Friday, 8:00 AM to 5:00 PM  Pacific Standard Time (PST / UTC -8) .

• All work is performed using company-provided   IP telephony (VoIP) and CRM systems .

We Offer:

• A true and transparent remote work opportunity.

• A stable role within a growing, established company.

• The chance to work with unique products in a dynamic international market.

• A collaborative team environment focused on shared success.

Ready to drive growth and build relationships from anywhere? Apply today!