Customer Support Representative (Household Goods Moving Department, USA) in Unity Transportation

Looking for a stable job with a salary in dollars and the opportunity to work from home? Are you fluent in English and do you like helping people? Join the Unity Transportation team - we are waiting for you! We offer full-time remote work with non-convertible USD salary payments.

About us:

We are Unity Transportation, a recognized leader in the US moving market with over 25 years of experience. Our service is a combination of speed, reliability and respect for each client. Our goal is to make every move easy and comfortable for our customers, thanks to the professionalism of our team and innovative solutions.

Our team are professionals who implement high standards of service every day and work for results. Customer satisfaction is our top priority. We consider each request as an opportunity to exceed expectations and confirm the reputation of a reliable partner.

Our motto"The customer is always right", and we do everything to ensure that the customer remains satisfied with our service.

Important!" active and stress-resistant specialists who are ready to demonstrate high results at work. Those who are willing to make/receive many outbound and inbound calls per day and provide super service to our customers. We value motivation and desire to develop.

Employment: full time (8 working hours per day, 40 working hours per week)

Work schedule: Monday-Friday 19:00 - 03:30.

*Part-time cooperation is also possible - you can get more detailed information from the HR manager during the interview.

Salary: the basic salary is based on an hourly rate of $8.5/hour from the start ($1500 per month), and it can also be more depending on your professionalism and competence.

Work experience is not mandatory - training is paid at the rate of $6.5/hour.

Type of work: remote

What do we need?

• Fluent English (no lower than C1) - You will provide service to our American customers by phone and mail, as well as help with graphics and branding
• Ability to convince customers to use our service
• Provide customer service at the highest level levels
• Quick reaction in resolving conflicts
• Attention and perseverance
• Responsibility, activity and efficiency
• Readiness to work with a large amount of information
• Availability of a modern PC, stationary Internet connection, headset

General duties:

• Communicating on the phone, in messages and chats, with clients from the United States
• Processing customer inquiries via phone, email and chat
• Working with the CRM system to maintain customer data

You will dive into the big and exciting world of US business. You will have the opportunity to gain experience in the United States market and establish yourself as a specialist with experience in a foreign company.

Important!If you are ready to go through the stages of selection for our vacancies, make sure you have Teams installed.

If we are interested in your resume, we will contact you within 2-3 working days.