Customer Support Representative (German) in EvoPlay

Ukrainian product IT company "Evoplay" is looking for an employee for the position of Customer Support Representative (German)

Requirements:

• Knowledge of the German language (above average).
• Computer knowledge at the level of a confident user.
• Ability to work with large amounts of information and willingness to learn;
• Sociability;
• Perseverance.

Responsibilities:

Interaction with users:

• providing qualified consulting assistance in the technical and financial part of products using communication channels: online chat, phone.

Interaction with other company departments:

• transmitting requests to resolve technical and financial difficulties of users and receiving feedback for the purpose of further informing users;
• informing about detected problems or errors on supported resources.

Currently offering:

• L&D center with courses for employees and top managers;
• Rotation program;
• Rotation program;
• Self-learning library, access to paid courses;
• Stable salary payments;
< li style="font-weight: 400">Evoplay discount program;
• Health insurance;
• Shift schedule: 2/2/2. 2 day shifts (8:00-20:00), 2 weekends, 2 night shifts  (20:00 - 8:00), 2 weekends ;
• Group discussions and individual sessions with a corporate psychologist.< /li>

Send your resume, we are waiting for you in our team!