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Customer Support Agent (English) in EvoPlay

Posted more than 30 days ago

118 views

EvoPlay

EvoPlay

0
0 reviews
Without experience
Kyiv
Full-time work

Translated by Google

The Ukrainian product IT company "Evoplay" is looking for an employee for the position "Customer Support Agent (English)".Requirements:Knowledge of the English language (above average ).Computer knowledge only at the level of a confident user.Ability to work with large amounts of information and willingness to study;Communication;Perseverance.Responsibilities: Interaction with users:providing qualified consulting assistance on the technical and financial side of products using communication chan

The Ukrainian product IT company "Evoplay" is looking for an employee for the position "Customer Support Agent (English)".

Requirements:

  • Knowledge of the English language (above average ).
  • Computer knowledge only at the level of a confident user.
  • Ability to work with large amounts of information and willingness to study;
  • Communication;
  • Perseverance.

Responsibilities:

Interaction with users:

  • providing qualified consulting assistance on the technical and financial side of products using communication channels: online chat, phone.

Interaction with other company departments:

  • transmitting requests to resolve technical and financial difficulties of users and receiving feedback for the purpose of further informing users;
  • informing about detected problems or errors on supported resources.

Currently offering:

  • L&D center with courses for employees and top managers;
  • Rotation program;
  • Rotation program;
  • Self-learning library, access to paid courses;
  • Stable salary payments;
  • < li style="font-weight: 400">Evoplay discount program;
  • Health insurance;
  • Shift schedule: 2/2/2. 2 day shifts (8:00 - 20:00), 2 weekends, 2 night shifts (20:00 - 8:00);
  • Group discussions and individual sessions with a corporate psychologist.

Send your resume, we are waiting for you in our team!

Translated by Google

Without experience
Kyiv
Full-time work
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