The company "PROVIK AP, LLC" is a leader in the field of information technologies and provides solutions for automating business processes. Due to staff expansion, we are looking for a Customer Support Representative.Tasks:Provide advice to customers on the company's products and servicesResolve and manage customer inquiries via phone, email and online chatSupport customers in solving technical and organizational issuesCollaborate with other departments for prompt resolution questions.Requiremen
The company "PROVIK AP, LLC" is a leader in the field of information technologies and provides solutions for automating business processes. Due to staff expansion, we are looking for a Customer Support Representative.
Tasks:
- Provide advice to customers on the company's products and services
- Resolve and manage customer inquiries via phone, email and online chat
- Support customers in solving technical and organizational issues
- Collaborate with other departments for prompt resolution questions.
Requirements:
- Experience in customer service is welcome
- Excellent communication skills and ability to work in a team
- Responsibility, organization and attention to detail
- Knowledge of English will be an advantage
We offer:
- Competitive salary
Training and professional development opportunities.
Friendly team and mentor support.
Flexible work schedule (by agreement).
If you are ready to join our team and grow with us, send your resume. We will be glad to see you in our team!