Customer Support Manager (Dutch) in Ksisters

Ksisters is a chain of online and offline Korean cosmetics stores. We promote K-beauty in Europe and deliver orders throughout the European Union.

Our priority is customer care and providing the best K-beauty cosmetic products.

Due to team expansion, we are looking for a motivated manager with knowledge Dutch language for working with customers and translations.

We propose to focus on:

• Information support and advice to customers regarding the company's products and their purchase, payment and delivery processing;
• Processing, classification customer requests and feedback in messengers, social networks, by mail and on the website;
• Translation, editing and correction of translated texts upon request.

What is important to us:

• Fluency in the Dutch language (oral and written) - the level is not lower than average;
• Proficient command of the Ukrainian or Russian language;
• Experience of translation / linguistic education;
• Experience of working in e-commerce or support service;
• Confident use of a PC (CRM, messengers, e-mail, Google Docs).

For our part, we guarantee:

• Working schedule from 9:00 a.m. to 6:00 p.m.;
• Competitive salary and bonus system;
• Paid vacation and sick days;
• Possibility of remote working days;
• Friendly team and career development opportunities.

Ready to join our team? Send your CV now and we will be in touch shortly.