Customer support manager (customer support, B2B) in Portmone.com | Portmone, TOV

About Portmone: The first Ukrainian payment and online transfer system that has been developing non-bank payment solutions since 2002; B2B and B2C services and products for everyone: private customers, small and medium-sized businesses of large companies; A team of almost 100 specialists aimed at creating the best Ukrainian product with world-class quality

Our mission:Provide convenient and innovative payment solutions for customers and partners.

We are looking for an active manager to support partners.< /p>

We consider candidates only in Kyiv —training will take place in the office, after which transition to a hybrid work schedule is foreseen.

(Evening shifts are remote).

Important! Official employment (for men, it is important to have current military documents)

Tasks:< /b>

• Providing online assistance to potential and existing partners (phone, chat, e-mail).
• Constant communication with potential partners regarding service connection.
• Help in solving technical issues and others.

The work schedule is flexible:

2 shifts from 8:00 to 17-00

2 shifts from 14-00 to 23-00

2 weekends.

TOP 5 reasons to work in portmone.com Support:

1. The best career start in a FinTech company and rapid development.
2. Improving communication skills in daily online and telephone communication.
3. Implementation of the social need to be useful people.
4. Gaining valuable experience.
5. Finding new friends.

What is required of you:

• Computer knowledge at the level of a confident user.
• Fluent command of the Ukrainian language (oral, written).
• Flexible thinking and the ability to process a large amount of information on at the initial stage.
• Responsibility, good communication skills and speed.
• Love for people and the desire to help.
• Aspiration for career growth in a team of professionals.
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Working conditions:

• Official employment, paid vacation and sick leavetrainings, etc.
• Salary: rate 18,000 UAH. + bonus up to UAH 8,400.
• Working in a friendly and professional team
• Valuable work experience, opportunity for career growth within the company
• Opportunity to work remotely after a trial period .

If you are ready to join us and become part of a dynamic and successful team, send your resume and we will be happy to consider your candidate!