Customer support manager in Solid Line

We offer:

• Stable salary UAH 32,000 with additional bonuses based on work results;
• Convenient working hours: choose between 5/2 or 4/2 from 09:00 to 19:00;
• Ability to work from any location ( remotely) or comfortable office;
• A friendly and supportive team of professionals;

Responsibilities:

• Providing quality online customer support through chats, messengers and e-mail;
• Consultation on company services;
• Quick resolution of customer requests, support of a high level of service;
• Management reporting and updating information in CRM system;
• Working with the team to improve service efficiency.

Our expectations:

• High communication skills, attention to detail;
• Resistance to stress and the ability to work in a dynamic environment;
• Skills in working with CRM systems or willingness to learn quickly.