Customer support engineer in Fintech Farm

Support Engineer (Line 3)

Tasks:

• to analyze the problem at the level logs, data in databases and processes
• bug fixing

Required skills:

• basic knowledge of java or javascript
• understanding of the life cycle of software development
• knowledge of DB
• knowledge of the English language at an above average level
• willing to consider graduates of IT courses
• knowledge of Corezoid or willingness to learn would be a plus 

About Fintech Farm

We are a UK fintech building successful neo-banks in new markets in partnership with local traditional banks.

Our success is based on a top-rated product, customer experience, emotional engagement, viral marketing and deep knowledge of credit solutions.

One ​​of our founders previously co-founded a very successful neobank in Eastern Europe with a million customer base.

We launched our first market with Leobank in Azerbaijan in 2021, where we already took a leading position in the market. The next market was Vietnam, where we launched Liobank in early 2023 and also achieved a strong position.

We have a few more new markets in the pipeline for the next 12 months and we're starting to build a team there.

Why Fintech Farm is a great place to work

Our ambition. We aim to be the leading consumer digital banking brand in every market we operate in, making it easy for consumers to interact with their money. You can be part of this exciting journey.

Our culture.

Customers. We always go above and beyond to provide a great customer experience. We treat our customers the way we want our mothers to be treated. And who said that Should banking be boring? We make our apps not only simple, but also fun to use.

People. We are all business partners in our company. Each of us thinks big, acts like we own the place, and never takes no for an answer. Mand we work with strong personalities whom we support and trust, not micromanage. Common sense, not formal policies, dominates everything we do. We always remain interesting and open to new things

And also ,

Options for employees. Fintech Farm is planning a series of investment rounds and should become a unicorn in a few years. We pay annual bonuses in the form of options, so you will be part owner of the company.

Corporate culture of supremacy of common sense, not instructions. For example, we do not regulate the number of vacation days. Offices in Kyiv and Dnipro, possibility of remote work. To be effective.