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Customer Support Agent (German language) in Yellow Stone

20 December

23 views

Yellow Stone

Yellow Stone

0
0 reviews
Without experience
Kyiv
Part-time work

Translated by Google

Yellow Stone is a product IT company that creates innovative solutions for the gaming world. We are looking for an open, communicative person who will help our customers receive top service and solve any questions. If you enjoy communicating and are always ready to help, this job is for you!What will you do?Communicate with customers through chats and correspondence, answering their queries.Resolve technical issues: for example, help to recover a password or set up an account.Assist with registr

Yellow Stone is a product IT company that creates innovative solutions for the gaming world. We are looking for an open, communicative person who will help our customers receive top service and solve any questions. If you enjoy communicating and are always ready to help, this job is for you!

What will you do?

  • Communicate with customers through chats and correspondence, answering their queries.
  • Resolve technical issues: for example, help to recover a password or set up an account.
  • Assist with registrations, payments and related processes.
  • Transfer complex issues to other departments, while coordinating information to quickly solve the client's problem.

Who are we looking for?

  • A person who is fluent in German (B2 and above).
  • Someone who confidently uses a computer and easily learns new programs.
  • A natural communicator, able to clearly and clearly express thoughts written and verbal.
  • Experience in customer support would be an advantage, but not required.

What will you get from us?

  • Remote work: work where it is convenient for you - at home, in a coffee shop or even on the beach (the main thing is stable Internet).
  • < strong>Flexible schedule 2/2: two days day shifts, two weekends, two night shifts — and rest again. Individual schedule possible.
  • Stable salary + bonuses for excellent work.
  • Career growth: opportunity to develop in the company and build your career.
  • Social guarantees: paid vacation (15 days) and sick leave.
  • Health and support
  • strong>: health insurance and consultations with a psychologist.
  • Training: access to trainings, courses and other resources for development.

Do you want to be part of a team that values ​​innovation , development and friendly atmosphere? Send your resume! Together we will create the best solutions for the game industry.

Translated by Google

Without experience
Kyiv
Part-time work
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