Customer Support Manager (Spanish) in EvoPlay

Ukrainian product IT company "Evoplay" is looking for an employee for the position "Customer Support Agent (Spanish)".

Requirements:

• Knowledge of Spanish (above average).
• Knowledge of PC only at the level of a confident user.
• Ability to work with large amounts of information and willingness to learn;
• Communication;
• Perseverance.

Responsibilities:

Interaction with users:

• providing qualified consulting assistance on the technical and financial part of products using communication channels: online chat, telephone.

Interaction with other company departments:

• transmitting requests to resolve technical and financial difficulties of users and receiving feedback for the purpose of further informing users;
• informing about detected problems or errors on supported resources.

Offering now:

• L&D center with courses for employees and top managers;
• Rotation program;
• Self-learning library, access to paid courses;
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• Stable salary payments;
• Evoplay discount program;
• Medical insurance;
• Shift work schedule: 2/2/2. 2 day shifts (8:00 - 20:00), 2 weekends, 2 night shifts (20:00 - 8:00);
• Group discussions and individual sessions with a corporate psychologist.

Send your resume, we are waiting for you in our team!