Customer service manager in Cybrio

Job description

Hello! We are the School Today team and we are currently looking for a Technical Support Manager / Customer Service Manager.

About us:

School Today is a platform that helps schools manage the learning process conveniently. More than 150 schools in Ukraine already use our product - we simplify the work of teachers, administrations and make education more modern.

Our goal is to make the education system efficient and accessible. We are growing, developing and want to help all schools in Ukraine, and eventually Europe.

Who we are looking for:

We are looking for a person who likes to communicate, learns quickly and knows how to find a common language with people. One who is not afraid to understand a new product and help others do the same.

What you will do:

• answer customer inquiries and help them understand the platform;
• train new users;
• conduct online presentations;
• support good relations with clients;
• work for the result - shared by the whole team.

What we expect:

• experience in a similar role (support service, customer service manager, etc.) from 1 year;
• ability to communicate with people and be attentive to details;
• higher education in exact sciences;
• organization and responsibility, especially in a remote work format;
• work experience in an educational institution will be an advantage.

What we offer:

• Remote work - wherever there is internet;
• Internship and training at the expense of the company;
• Career growth — from an intern to the head of the client department in just one year;
• Communication with top schools of Ukraine;
• Convenient schedule: Mon-Fri, 9:00-18:00.

We value openness, initiative and love for our work. If you want to be part of a team that is really changing education - send your resume and see you at the interview :)