Customer Guidance Specialist (Legit) in Genesis

Hello!

We are looking for Customer Guidance Specialistfor a new productSHIFT(career development), US market. Many job seekers lack self-confidence, understanding of their own strengths and direction, and need support and motivation. 
Your mission support and help users reach their potential and find their dream job with help of our product. You will advise users on job search strategies, creating resumes and cover letters, and preparing for interviews, making the job search process less stressful and more productive.

< span style="font-weight: 700; font-style: normal; text-decoration: none">Your tasks will be:

• Providing empathic and operational support via electronic mail;

• Career consultations for our clients via Zoom;

• Analysis and collection of feedback on the product so that we can make better days;

• Minimizing risks returnprocessing of payments and requests that may negatively affect the company's reputation.
  
  < /span>We expect from you:

• From 2 years of experience in the field of customer support, recruitment, HR, volunteering or AIESEC participants;

• Flexibility in work, ingenuity and stress resistance;

• Time management skills and the ability to multitask;

• Communication and the ability to find solutions in different situations;

• Attention to details and a desire for self-development;

• Orientation towards a high result and the ability to finish what is started;

• Professional oral and written communication skills;

• The level of English is not lower than Advanced.
  
  It will be a plus:

• Life coaching certification
  
  We offer:

• Opportunity to work remotely or in a comfortable office in Podil with shelter and everything you need: breakfasts, lunches, lots of snacks and fruits, lounge areas, massage and other benefits of office life;

• Services of a corporate doctor, and after a trial period - medicalcomprehensive insurance;

• 20 working days of paid leave per year, unlimited sick leave;

• All necessary equipment for work;

• Compensation the best courses on the market, corporate online meetings and lectures, a large library, internal schools for employees;

• Free training in volleyball, basketball, boxing, yoga and stretching, as well as corporate discounts on gym memberships.

Genesis condemns Russia's armed aggression and actively attached to fight.