CRM Project Manager (Zoho One) in Manzaro Ukraine, LLC

MANZARO Group is an international company that has been exporting Ukrainian products to more than 50 countries for more than 20 years.
Our brands - Bonlife, Bonzaro, All Nature's, Sun Empire, FryDays, La Prima - are represented on the shelves of Europe, Asia and North America.

Behind this is not just a product, but a strong system, speed of solutions and a team focused on result.
We build processes that allow scaling, maintain a high level of service and constantly improve internal efficiency.

Now we are switching to Zoho One and are looking for a person who will take on the implementation, development and logic of the entire system.

This is a role for those who want not just to "administer CRM", but to build a system for the company's business processes, to influence efficiency of teams and see the real result of their work in numbers and processes.

What will need to be done

• Implement and develop Zoho One (CRM, Cliq, Learn, Sign, etc.)
• Transfer business processes to the system (sales, execution, HR, marketing, procurement, logistics)
• Analyze and optimize existing processes (remove unnecessary steps, duplication)
• Configure automation, workflow, basic system logic
• Implement KPIs and dashboards for teams
• Develop a knowledge base (Zoho Learn: instructions, templates, processes)
• Control system usage
• Collect feedback from teams and improve the system
• Implement AI solutions for routine tasks (leads, email, HR-screening)
• Conduct an audit of tools and remove unnecessary ones

What is important to us

• Experience in implementing or administering CRM / ERP / automation systems
• Strong analytical abilities
• Understanding business processes (sales, operations, marketing)
• Experience with Zoho / HubSpot / Salesforce automations - will a plus)
• Experience implementing systems “from scratch” or scaling
• Understanding AI tools
• English B1-B2

What we offer

• A large area of influence - you will be responsible for the entire system
• Direct work with the business (without unnecessary bureaucracy)
• Competitive salary (ready discuss depending on experience)
• Flexibility in approaches and tools

This is not the role of a "pure analyst" and not only a "CRM administrator".
This is a role for a person who understands processes, can simplify them and implement it in the system.

We are waiting for you!